Below are some comments from a few of our many satisfied clients. |
| The Chicago Mercantile Exchange |
Business Presentation Skills
"Our managers needed to improve their abilities to make informal as well as formal presentations, primarily to other departments and divisions of “The Merc.” Your ability to help them prepare and deliver professional presentations was well received by our employees and immediately applied. You more than met our needs and expectations."
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| Fabrica de Muebles La Cibeles S.A. – Guadalajara, Mexico |
Customer Service Essentials™ for Everyone
“Covered the topic thoroughly and knows how to apply it.”
“She exceeded my expectations.”
“I feel she was complete, clear and likeable, fun and enriching.”
“Friendly, smart, fun.”
“She is not boring because all the dynamics she used.”
“Very clear and precise techniques and application.”
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| The Training Channel – Champaign , Illinois
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Customer Service Essentials™ for Everyone
"All the participants appreciated your warm presentation style, your knowledge of the material, and your skillful facilitation...your use of...active, out-of-the-chair training shows that you know that adult learners need many ways of discovering and exploring the material. As trainers ourselves, we appreciate that."
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| Illinois Association of School Boards |
| Managing Change
“Your experience most certainly allows you to share in an engaging and inviting way. The attendees were glad for your enthusiasm and for the opportunity to interact with each other.
With the sharing of your good materials and resources, it appears that many in the group are ready to embrace change in their lives.” |
| LUDA- Large Unit District Association - Illinois |
Managing Change
"Nancy exceeded all our expectations. She was well-prepared, insightful, motivating, and most importantly captivating. She tailored the training to "Strategies for Success in Education" and was very up-beat and professional throughout the session. Nancy provided tools and techniques that they can use in an everyday workspace. She was a pleasure to work with and our group would have her back in a heartbeat!"
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| Association of Image Consultants International – Chicago , Illinois |
Who Moved my Cheese? – Dealing with Change in Life
“Thank you for your dynamic presentation. The information you shared, along with your practical examples and delivery style, were very well received by our attendees.”
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| Hampton, Lenzini & Renwick, Inc - Elgin, Illinois |
Managing for Success
"You kept it interesting and light but provided all of the information. You really got us thinking. Very good seminar."
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| El Surtidor del Hogar – Monterrey, Mexico |
Customer Service Essentials™ for Managers
“All material presented and the information for this course, the charisma and environment to work in teams was most valuable.”
“I learned about new forms of providing exceptional service.”
“The workshop helped me renew 100% interest to improve my personal performance.”
“The interaction and awareness among co-workers and discussing our service for increased knowledge with this course was very beneficial.”
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| Bartlett Library – Youth Services |
“7 Habits of Highly Effective Teens”
“Ms. Moran made us think about some of the things that are going on in my life.
I learned to solve my problems in resourceful ways.”
“I learned to control my actions and be kind and do well in school and not do drugs.
I liked the workshop, it was fun!”
“Thank you for your time. This workshop was really helpful.”
“You inspired me to pursue in my future.”
“Great program. I loved the workshop. It really gave me insight on 7 helpful tips to improve myself.”
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| DuPage Metropolitan Family Services |
Understanding and Respecting Others
”Thank you for your dynamic presentation. I especially appreciated how well you associated with our staff and were able to relate to them. The staff commented on the way you provided valuable materials in an informative but fun environment. I know everyone appreciated your high energy approach.”
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| Boy Scouts of America |
Improving Your I-Sight™
“This program is designed to promote and encourage family stability … to minimize or eliminate counter-productive behavior in the family environment.
Ms. Moran has demonstrated a thorough understanding of the materials and has presented this material in a lively and interesting manner.”
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| Girl Scouts of DuPage County |
Planting Seeds of Thought about Being an Entrepreneur
“I have been involved with this event for a number of years, and you were one of the best presenters we've ever had.” |
| Illinois Department of Human Services |
Improving Communication Skills
“Your workshop-style presentation really got us thinking. Thank you for a wonderful job. We just loved it and are still talking about it today.” |
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